Return an item

General Return Information

Orders placed on Camplux online store may be returned within 14 days of delivery. Returned items must be eligible for the next sale and with all packaging. Please note that all the accessories are considered part of the product and must be included when returning your order.

• Full priced items may be returned for an exchange, credit note with no expiry date or full refund (excluding original shipping costs).

• Sale and Discounted items cannot be returned for a credit note, refund or exchanged, unless goods are deemed faulty.

Once cleared, you will either receive your new item (for exchanges) or refund on the cost at the purchase price (excluding the original shipping cost) directly to the original method of payment used for purchase. Returns that are damaged, show signs of damages or packaging may not be accepted and may be sent back to the customer.